Terms of service
Terms of Service
In these Terms of Service, "we," "us," and "our" refer to KDAC (ABN 45 789 123 456). Please read these terms carefully, as they govern your use of the website at https://www.kdac.com.au (the "Website") and related services.
By accessing or using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Website or our services.
1. Applicable Law
KDAC operates and manages this Website from its location in Australia. These Terms of Service are governed by the laws of New South Wales. You and KDAC agree to submit to the non-exclusive jurisdiction of New South Wales courts. If you access the Website from outside Australia, you do so at your own risk and must comply with applicable local laws.
2. Updates to Terms of Service
KDAC may revise these Terms of Service at our discretion by updating them on the Website. If any provision is deemed unenforceable, the remaining terms will continue to apply. Updates are effective immediately upon posting, and your continued use of the Website signifies acceptance of the revised Terms of Service.
3. Website Content, Ownership, and Restrictions
All content on this Website is safeguarded by Australian copyright laws and international treaties, except where third-party sources are specified.
KDAC, together with its affiliates, licensors, and related entities, owns or controls all rights (including copyright) to text, images, logos, icons, videos, audio, and software (collectively, the "Content") used on or supporting this Website, unless third-party material is clearly noted.
4. Third-Party Content and Links
The Website may feature information, hyperlinks, or references to third-party websites beyond KDAC’s control. We are not liable for the accuracy or content of these external resources. Links are offered for convenience only and do not imply KDAC’s endorsement. Your use of third-party content or sites is at your own risk, and any dealings with third parties fall under their terms, not ours.
5. Permitted Use
You may view, copy, download, distribute, or print portions of this Website only for:
a. Placing an order with KDAC; or
b. Using the Website as a shopping resource, provided you do not modify the Content and preserve all copyright and proprietary notices.
Without prior written permission from KDAC, you may not use Website materials for commercial purposes or any use not expressly allowed here.
6. Restricted Activities
Unless KDAC and any relevant rights holders grant written consent, you may not reproduce, frame, store, transmit, publicly display, adapt, or create derivative works from the Website’s Content.
Trademarks on this Website, registered or unregistered, may not be used without KDAC’s explicit written approval or that of the trademark owner.
7. Feedback Usage
By providing material, ideas, or information to KDAC through the Website or otherwise, you grant us a perpetual, non-exclusive license to use, adapt, and incorporate it for any purpose without compensation. This applies to concepts, techniques, or content in your submissions, effective upon receipt.
User Conduct & Indemnity
8. Prohibited Actions
You must not upload, share, or distribute through this Website any content that:
a. Violates others’ rights (e.g., privacy or intellectual property);
b. Is unlawful, threatening, abusive, defamatory, obscene, or likely to harass, distress, or incite hatred;
c. Encourages illegal activity, civil liability, or breaches any law;
d. Interferes with other users’ access to the Website;
e. Disrupts the Website’s functionality or users’ systems (e.g., via viruses or malicious code); or
f. Contravenes standards or codes set by Australian authorities requiring KDAC to act.
9. Indemnification
You agree to indemnify KDAC against any claims, damages, losses, costs, or liabilities (direct or indirect) arising from your use of the Website, breach of these Terms of Service, or infringement of third-party rights. KDAC staff are not authorized to provide electrical advice.
Purchasing from the Website
Products available on https://www.kdac.com.au may differ from those offered through other KDAC channels.
10. Age Requirement for Transactions
You must be at least 18 years old to place orders with KDAC. By accepting these Terms of Service, you confirm you are over 18. Orders placed by minors will be treated as if made by an adult, and KDAC may seek compensation from the parents or guardians of a minor for any resulting losses.
11. Placing Orders
Submitting an order via the Website is an offer to purchase products or services at the price listed (including delivery and other fees) at the time of ordering. By ordering, you agree to pay for and accept delivery of the items unless you cancel the order and receive written confirmation from us prior to dispatch. KDAC may adjust prices at any time, including for items in your cart until payment is finalized. While we aim for accuracy in pricing and product details, we may reject orders due to unavailability, errors in pricing or descriptions, or other reasons. We may request additional information before accepting orders. Orders are accepted only from mainland Australia and Tasmania, per our delivery and returns policies.
12. Pricing Details
KDAC strives to provide competitive pricing. All prices are in Australian dollars (AUD), include GST, and may change without notice based on availability. Prices are current when displayed but subject to variation.
13. Shipping
For inquiries about shipping terms or services, contact us at info@kdac.com.au before ordering.
Our Website integrates with Australia Post to calculate shipping based on item size and weight. Prepaid satchel options may appear at checkout if available. If shipping costs seem high, reach out before payment to explore options. We use Australia Post and various couriers, with possible surcharges for remote areas or bulky items (we’ll notify you promptly).
- Delivery Times: Metro areas: 1-3 days; WA, NT, and remote regions: 7-14 days.
- Processing: Orders are typically shipped within 24 hours, or we’ll contact you within 48 hours if delays occur (e.g., stock shortages).
KDAC reserves the right to cancel orders and provide full refunds.
14. Returns
Change of Mind: KDAC offers a 30-day return policy for unused products in original packaging with all components. Proof of purchase is required. Contact us if the item isn’t in its original condition to avoid unnecessary costs.
Damaged/Faulty Items: Notify us at info@kdac.com.au within 24 hours of receipt if items are damaged or faulty. We’ll arrange returns and provide a replacement or credit (purchase price only), though you cover return shipping. Use trackable shipping—KDAC isn’t liable for lost returns.
Special Orders: Items labeled "Special Order" are returnable only if faulty or damaged, at the manager’s discretion, with potential restocking fees.
Warranties: Manufacturer warranties apply (details available on request). KDAC isn’t liable for losses from product failures. Warranty claims go through manufacturers, and installation must be by licensed electricians—DIY voids warranties.
15. Ownership and Risk
Ownership passes to you upon full payment. Once goods leave KDAC’s control, you assume the risk of loss, damage, or deterioration. Verify all items (e.g., cable sizes) before installation. Overdue accounts (30+ days) accrue 1% monthly interest.
16. Warranty Disclaimer
The Website and its Content are offered "as is," and your use is at your own risk. KDAC, its affiliates, and agents do not guarantee the accuracy, timeliness, or reliability of the Website’s information or products. To the fullest extent permitted by law, KDAC disclaims all warranties (express or implied), including merchantability or fitness for purpose, and is not liable for errors or omissions.
17. Non-Excludable Rights
This disclaimer does not affect rights under Australian law, such as those in the Australian Consumer Law, that cannot be excluded.
18. Termination
KDAC may terminate your ability to purchase from the Website at any time without notice. All restrictions, licenses granted by you, and liability limits survive termination.
Contact:
KDAC
Email: info@kdac.com.au
Website: https://www.kdac.com.au